Short-Term Rental Permit

Get your account number by contacting Town Short-Term Rental staff at STRPlan@hiltonheadislandsc.gov or 843-341-4740.

1. On the login page, select the New user? Register Here link under the log in button.
2. Enter your email address.
   You will receive an emai that will prompt you to click on a link which will take you to a secure User Profile screen.
3. Create your User Profile and select the orange Continue to Business Profile button.
   1. You will be required to link your Business Profile to your short-term rental property by entering the account number and activation code you received in your registration letter.
   2. Note that your short-term rental account number in the system has Six Digits, so your account number will begin with zeroes.
4. Enter your Account Number and 6-digit Activation Code, then select blue Look Up button,
5. Choose Role in the drop-down box, then select the green Connect button.
6. Select the blue Return to Business Center Button.

Select the task link(s) under the Open Tasks heading.

1. Be sure to click the orange Submit button after you complete your application.
2. If you own a single-family dwelling, you will also need to create and upload a site plan (condos/villas are exempt). Be sure to click the orange Submit button after you upload your site plan.

Follow payment instructions and select the orange Submit button.

You will receive a payment receipt by email.

Short-term rental permits are non-refundable.

You will receive an email notification once the application has been approved (please allow up to 30-45 business days for processing).

You will be able to print your STR permit once it has been approved.