News Release

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Hilton Head Island Fire Rescue Receives Agency Training Program Certification

May 16, 2023

Hilton Head Island Fire & Rescue's 911 Communications Center has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.

"Training is paramount to the success of emergency communications center operations," said APCO International President Angela Batey. "Aligning public safety telecommunicator training to an American National Standard through APCO's Agency Training Program Certification illustrates an agency’s commitment to citizens and fellow responders."

Hilton Head Island Fire Rescue will be recognized at APCO’s 89th Annual Conference & Expo, August 6-9, 2023, in Nashville, Tennessee.

For more information about the Agency Training Program Certification process, visit

Joheida Fister, Deputy Fire Chief of Administration / Fire Marshal