Building & Development Citizen Self Service Center

The Town's Building & Development Citizen Self-Service Center (CSS) Portal allows you to have control of your projects. Through the portal you are able to follow the permitting process from beginning to end, including:

We know your time is valuable and using the online CSS portal allows for expedited service.

Important Notice Regarding Inspection Scheduling

Due to increased inspection volume, we are currently experiencing longer than usual wait times for our inspection services. Please note the following updates to our service:

  1. Next-day inspections cannot be guaranteed at this time as our team works through the current backlog.
  2. Inspection status updates are posted daily on our customer portal by 4 pm Eastern Time. You can check your inspection status there to see if it has been completed or rescheduled through our Building & Development Citizen Self Service Center.

We appreciate your patience and understanding as our staff works diligently to catch up with scheduled inspections. Rest assured that we are doing everything possible to minimize delays while maintaining our high standards of service.

For the most current information about your inspection status, please visit our customer portal.

Building & Development Citizen Self Service Portal




Questions?

Contact our Customer Service Manager, Katie Kabala at KatieK@hiltonheadislandsc.gov or 843-341-4698