Coronavirus Disease 2019 (COVID-19) Banner
https://www.hiltonheadisland.org/thepathforward
 


  • Text Size:
  • A
  • A
  • A

Hilton Head Island Coronavirus FAQs

We have received a number of questions from Hilton Head Island residents and guests about restaurants, parks, visiting the Island and Town operations. We took some time to respond to them providing the latest information we have. Check out the responses.

COVID-19 and Your Health

Is the Fire Department going into homes that belong to potential COVID-19 patients?
As part of screening procedures, questions are asked of the caller to determine if the patient is experiencing symptoms associated with COVID-19. On all medical calls, only the treating paramedic or first arriving supervisor makes initial contact with the patient to assess them, wearing the appropriate protective equipment based on the call screening process. Whenever possible, we are asking the patient to come or be brought to the front door. This is to limit contact to the Town's Fire Rescue responders and the Town's at risk population. If the patient is unable to come to the front door Fire Rescue will certainly enter the home to treat the patient.
What should I do if I am showing symptoms such as fever, cough or shortness of breath?
First, call your personal doctor or healthcare provider for information/instructions. If you don't have a primary care physician there are multiple options for telehealth.
  • MUSC Health is providing free telehealth screening. Anyone experiencing symptoms can visit MUSC.care and use the promo code COVID19 and be screened without having to leave your home. You can also call 843-261-5940 with any questions.

  • Prisma Health is offering a free virtual visit at www.prismahealth.org/virtual-visit/. Use with promo code COVID19. You can also call 1-888-921-0348.

  • Beaufort Memorial is offering virtual visits to be screened by a provider who can refer them to a higher level of care, if needed. BMH Care Anywhere is available in the App Store and Google Play, and via www.bmhsc.org/services/immediate-care-options/video-visits/ (may have a fee).
Now that we are getting warm weather, is there any evidence that the Coronavirus can be spread by mosquito bites?
At this time information from the CDC indicates the following on how COVID-19 is spread.

  • The virus is thought to spread mainly from person-to-person.
  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Town Beach Access and Parks

Lo que necesita saber ahora sobre el acceso a nuestras playas y parques pdf icon

Which public beach access points and parks are open?

Public Beach Access and Parking

All of Hilton Head Island's public beach accesses and parking are open.

  • Parking fees will be reinstated and meters will be operational at beach parks where they are located.
  • Beach Pass holders may park in any marked space without paying an additional fee.
  • Vehicles that are illegally parked in unmarked spaces or along road rights of way will be towed.
  • Effective Saturday, May 30th
    • Islanders Beach Park at 94 Folly Field Road will only be accessible to beach parking pass holders.
    • Burkes Beach visitors must park at the Chaplin Community Park, 11 Cast Net Drive. Metered spaces and on-street parking along Burkes Beach Road will be terminated until further notice.

View our Open Beach Parks & Overflow Parking Areas Map pdf icon


Community Parks
Access to and services at all Town recreational parks will be fully restored as of Saturday, May 30, 2020. All bathrooms, playgrounds and picnic shelters will be open.

The following Community Parks are currently open with restrictions:

Park Amenities Restrictions

  • Playground equipment and picnic tables are still off limits.
  • Parking spaces and bathrooms at parks will be available.
  • Team sports are not permitted.

Parks are generally open from 6 am to 9 pm.

Mask & Maintain: Keep Your Distance to Slow the Spread of the Coronavirus
Beach and park visitors are encouraged to wear masks in public and practice social or physical distancing by keeping space between yourself and other people outside of your home.

How many parking spaces are available?
There are a limited number of parking spaces at our beach parks and recreational parks. Please be courteous and safe, and avoid gathering in large crowds at these locations.

Free overflow parking will be available at Cast Net Court for Burkes Beach visitors and at the USCB Hospitality Campus, 1 Sand Shark Drive, for Coligny Beach Park visitors. From 10 a.m. - 3 p.m. Satruday and Sunday, Palmetto Breeze will shuttle beach visitors back and forth for free from the campus to Coligny Beach Park.

  • Parking fees will be reinstated and meters will be operational at beach parks where they are located.
  • Beach Pass holders may park in any marked space without paying an additional fee.
  • Vehicles that are illegally parked in unmarked spaces or along road rights of way will be towed.

View our Open Beach Parks & Overflow Parking Areas Map pdf icon
Can I ride my bicycle or walk to the beach?
Yes. You may ride your bicycle or walk to any of our beach parks.
Are restrooms at the beach parks going to be open?
Yes
Will dogs be allowed on the beach?
Yes. Dogs are allowed on the beach, but must be kept on a leash.
Under what circumstances will vehicles be towed?
Vehicles that are parked illegally on the right of ways of public roads, on Town-owned property clearly marked with no parking signs and in designated spaces without a beach pass decal will be towed.
How will beach parks be monitored and how will laws and restrictions be enforced?
Beaufort County Sheriff's Office Deputies, code enforcement officers and contracted security guards for the Town of Hilton Head Island, and Shore Beach Services staff will monitor and patrol beaches, educate beach visitors on laws and restrictions, and issue citations if deemed necessary.
How can I get a beach parking pass?
You may obtain an application for a beach parking pass from our website. Upon approval, the beach pass will be mailed to you as staffing and operational priorities permit us to do so.

To apply for a beach pass:

  1. Complete the Beach Pass Application.
  2. Attach copies of the required documentation.
  3. Include a check or money order for $30 per vehicle payable to the Town of Hilton Head Island.
  4. Mail your completed application to:
      Town of Hilton Head Island
      Attn: Beach Pass
      12A Gateway Circle
      Hilton Head Island, SC, 29926
  5. Beginning May 1, you may bring the application and place it in the drop box located at Facilities Management Office at 12A Gateway Circle.

I live in Bluffton or Beaufort County or will be visiting Hilton Head Island. How can I get a beach pass?
To qualify to purchase a beach pass, you must live or own property within the incorporated limits of the Town.
Will I be in violation of the Governor's order if there are more than three of us at the beach together?
It's okay for you and your family to be out together. However, if groups of three or more people gather and pose a health threat to others, they may be asked to disperse per Executive Order No. 2020-13 issued by SC Governor Henry McMaster.
Do I have to practice social distancing on the beach?
Yes. While on the beach you should practice social distancing to prevent you spreading the virus to others and to protect yourself from being susceptible to the virus.
Do I have to wear a face covering on the beach?
Yes. As a precaution we would advise people to wear face masks any time they are in public and may come into contact with other individuals. In light of new data about how COVID-19 spreads, along with evidence of widespread COVID-19 illness in communities across the country, CDC recommends that people wear a cloth face covering to cover their nose and mouth in the community setting. This is to protect people around you if you are infected but do not have symptoms.
What is the CDC's guidance for parks and recreation?
For your safety, the Centers for Disease Control and Prevention recommends the following guidance for parks and recreation:
Are all community pools closed?
Governor McMaster announced that public or commercial pools will be able to open in a limited capacity Monday, May 18.

Visitors and Short-Term Rentals

Is the Island still allowing visitors to come?
In compliance with State and Federal recommendations the Town of Hilton Head Island is discouraging non-essential travel to the Town.

Questions about rental refunds should be directed to your rental company or the SC Department of Consumer Affairs at 800-922-1594. You may also file a complaint with Consumer Affairs.

For more information on filing a complaint visit https://consumer.sc.gov/consumer-resources/consumer-complaints.

What to know when Cancelling Your Reservations from the SC Department of Consumer Affairs pdf icon

I have tried to cancel my reservations, but I am unable to get a refund. What can I do?

Questions about rental refunds should be directed to your rental company or the SC Department of Consumer Affairs at 800-922-1594. You may also file a complaint with Consumer Affairs.

For more information on filing a complaint visit https://consumer.sc.gov/consumer-resources/consumer-complaints.

What to know when Cancelling Your Reservations from the SC Department of Consumer Affairs pdf icon
Is there a limit on gatherings?
Governor McMaster issued an order giving local law enforcement the authority to prohibit or disperse any gatherings of three or more persons. This order applies to the beach also.

Local law enforcement officers are monitoring our beaches and educating the public on regulations for social distancing.

Transportation

Are there plans to close the bridge?
The bridges to Hilton Head Island are not closed and nor are they scheduled to be closed.
Are we still able to fly within the state? Or will that be restricted?
As of right now, there are no restrictions on travel. However, we advise you to contact airlines regarding flight schedules and restrictions.
Is the Cross Island Parkway toll booth open?
The tolls to access the Cross Island Parkway (Hilton Head Island) have been temporarily suspended.
Why is the Airport open?
The Town does not have the authority to close the airport. That decision has to be made by the Fedaral Aviation Administration (FAA).
Why can't we close the bridge?
In South Carolina only the Governor can authorize the closing of bridges. The Town does not the authority to do to close or restrict access to the bridges.
Is the Breeze Trolley Service running?
The Breeze Trolley Service on Hilton Head Island, which was scheduled to begin service on April 1, has been postponed temporarily.

Conducting Business with the Town

Is Town Hall open?
Town Hall, Fire Rescue Headquarters and Fire Stations will be closed to the public until further notice. Town staff will be available to respond to public requests by phone or email. (View our Staff Directory) The public is also encouraged to access some services online through the Town's website.

We are working diligently to respond to your requests, but you may experience a slight increase in turnaround times. Thank you in advance for your patience. Learn more...
How will Town Council conduct meetings if Town Hall is closed?
Town Council will host virtual meetings using video and teleconferencing. Our meetings will be live-streamed on our website and through Facebook Live.
All Town Council meeting agendas can be found at https://hiltonheadislandsc.gov/council/tcagendas.cfm
Are my business license renewal and tax payment due now?
Deadlines have been extended for local taxes:
  • Penalties will be waived for 1st quarter 2020 Hospitality Tax payments received no later than June 20, 2020.
  • Penalties will be waived for 1st quarter 2020 Accommodations Tax and Beach Preservation Fees received no later than June 20, 2020.
  • Penalties will be waived for the Town of Hilton Head Island 2020 business license renewal payments received no later than June 20, 2020.
*Please note, June 20th falls on a Saturday. Penalties will be waived through Monday, June 22, 2020.

Restriction FAQs

Is there a limit on gatherings?
Governor McMaster issued an order giving local law enforcement the authority to prohibit or disperse any gatherings of three or more persons. This order applies to the beach also.

Local law enforcement officers are monitoring our beaches and educating the public on regulations for social distancing.
How do I know if my business is considered "Non-essential" for the Governor's order to close non-essential businesses?
"Non-essential" businesses, venues, facilities, services, and activities will be closed to non-employees and will not be open for access or use by the public or shall not take place. This includes businesses where access is limited and based on membership.
View the list of Non-Essential Businesses as defined by the Governor

Centers for Disease Control (CDC) FAQsexternal link icon

World Health Organization (WHO) FAQsexternal link icon