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New Town Manager Comes with Local Knowledge and Experience

February 2021

Mayor David McCann as seen in Celebrate Hilton Head Magazine

Hilton Head Island Town Council voted in December to offer the Hilton Head Island town manager position to Marc Orlando, who most recently served as town manager for Bluffton. Our action represents one of the highest duties of Town Council in employing a manager and determining what skills, experience, and personality are best suited to meet the needs and opportunities of the Town of Hilton Head Island.

Our community and its citizens have invested countless hours into building "Our Plan," our future road map in building public infrastructure, parks, facilities, and the sustained strengthening of our community. With the potential support of a new town manager, and with the continued input and support of the community, we must now determine how to best allocate available town resources as we seek to implement the plan's policies and objectives.

To accomplish these goals, we need the demonstrated experience Marc Orlando, as a fully credentialed manager within the International City & County Managers Association (ICMA), possesses and his proven track record in the areas of:

• Managing public facilities and projects that we can see and touch.
• Initiating community planning and development, which incentivizes the right kind of growth.
• Creating and meeting appropriate budgets to finance town needs.
• Leading and managing a high-performing staff and encouraging its professional development.

Orlando's successful history in public service is supplemented by his demonstrated ability to:
• Effectively communicate with elected officials, staff and the community.
• Demonstrate sound judgment in all matters that come before him.
• Appropriately manage change and the accompanying stress that goes with it.
• Publicly display his desire to engage with and enable the community.
• Possess an unquestionable passion for our island and its people.

Town Council determined that Orlando embodies the characteristics necessary to effectively meet the town's needs and is the ideal candidate for town manager. Given that a substantial amount of his professional career and accomplishments have taken place only 15 miles away, he is uniquely suited to this position and possesses knowledge that many other potential candidates simply would not have.

Finally, while Orlando is well known to many on Town Council and town staff because of his work in the region, many people may not be aware that he previously worked for the town as an intern, GIS analyst and senior planner. We are excited that he is now able to come full circle with us in his career. His reputation in Bluffton, Beaufort County, the Lowcountry, and within the state is widely regarded as impeccable, and his professionalism is without question. This was demonstrated by his receipt of a resolution from the South Carolina House of Representatives recognizing him for his leadership and vision in the areas of community planning and environmental sustainability.

Town Council concluded he is the leader who is best prepared to elevate our community and to protect and enhance our quality of life. We will soon welcome Marc Orlando back to the Town of Hilton Head Island.