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Disaster Recovery Updates

Hurricane Matthew

2/22/2017 at 9:00 a.m.

Hurricane Matthew Recovery Update: Tuesday, February 21, 2017


2/8/2017 at 11:15 a.m.

Hurricane Matthew Recovery Update: Tuesday, February 7, 2017


1/27/2017 at 4:30 p.m.

Hurricane Matthew - Week Sixteen: January 27, 2017
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


1/24/2017 at 3:30 p.m.

Town to Move Forward on Residential Roadways Denied by FEMA

As previously reported, FEMA has denied reimbursement for collection of storm-related debris from several of the private roadways from the Town's most recent submission seeking approval. Town staff, along with the Town's debris contractors, have evaluated and estimated the amount of debris along each of the denied roadways; as a result, the Town has determined that the roadways listed below do not have enough debris to warrant an appeal of FEMA's denial. more information...

View media release in its entirety...


1/20/2017 at 3:30 p.m.

Hurricane Matthew - Week Fifteen: January 20, 2017
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


1/13/2017 at 11:45 p.m.

Hurricane Matthew - Week Fourteen: January 13, 2017
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


1/10/2017 at 11:15 a.m.

Hurricane Matthew - Week Thirteen: January 6, 2017
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


1/5/2017 at 1:35 p.m.

FEMA Media Release: Know the Facts, Ignore the Rumors About Federal Assistance During Hurricane Matthew Recovery


1/5/2017 at 8:00 a.m.

Green's Shell and Jarvis Creek Parks have re-opened.


12/23/2016 at 11:45 a.m.

Hurricane Matthew - Week Eleven: December 23, 2016
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


12/16/2016 at 12:05 p.m.

Hurricane Matthew - Week Ten: December 16, 2016
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


12/16/2016 at 11:00 a.m.

The Disaster Recovery Center (DRC) in Hilton Head Island at 1 Town Center Court will close permanently Tuesday, December 20th at 5 p.m.

Survivors of Hurricane Matthew can still get help with just a phone call to the Federal Emergency Management Agency (FEMA) Helpline at 800-621-3362 (voice, 711 or video relay services) or 800-462-7585 (TTY). The line is open every day from 7 a.m. to 10 p.m. until further notice. Multilingual operators are available. Information is also available at www.DisasterAssistance.gov.

View media release in its entirety...


12/12/2016 at 11:00 a.m.

Until the debris from the nature trails can be safely removed, Jarvis Creek Park will remain closed until further notice.


12/9/2016 at 2:25 p.m.

Hurricane Matthew - Week Nine: December 9, 2016
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


12/3/2016 at 1:45 p.m.

Hurricane Matthew - Week Eight: December 2, 2016
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


11/30/2016 at 9:30 a.m.

Due to the presence of large amounts of storm debris and ongoing hurricane debris removal operations, the Town's multi-use pathways are closed by the Town until notice of their re-opening is issued. Anyone using the pathways while they are closed are doing so at their own risk. Motorists on adjacent roadways are urged to use extra caution and awareness for cyclists along roadways and to be aware of limited sight lines at intersections.


11/21/2016 at 1:15 p.m.

Bristol Sports Arena has re-opened.


11/19/2016 at 9:20 a.m.

Hurricane Matthew - Week Six: November 18, 2016
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


11/17/2016 at 1:15 p.m.

Jarvis Creek Park has re-opened. Nature trails will remained closed for now.


11/15/2016 at 11:05 a.m.

South Carolina Survivors Have 30 Days to Apply for Disaster Assistance

Just one month remains for Hurricane Matthew survivors in South Carolina to register with the Federal Emergency Management Agency (FEMA) and submit loan applications to the U.S. Small Business Administration (SBA). more information...


11/15/2016 at 7:45 a.m.

Additional Information Regarding Emergency Permits Media Release (Updated)


11/11/2016 at 3:45 p.m.

Hurricane Matthew - Week Five: November 11, 2016
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


11/10/2016 at 3:10 p.m.

Disaster Survivors Can Get Free Legal Help

Nov. 9, 2016 - A toll-free legal aid hotline is now available to South Carolinians affected by Hurricane Matthew. The service allows callers to request the assistance of a lawyer to aid in flood-related matters.

Disaster survivors who face legal issues and are unable to afford a lawyer may call 877-797- 2227 ext. 120 (toll-free) or 803-576-3815 (local) between 9:00 a.m. and 5:00 p.m., Monday through Friday, to request assistance. more information...


11/10/2016 at 11:30 a.m.

Additional Information Regarding Emergency Permits Media Release


11/9/2016 at 1:15 p.m.

Driessen Beach Park will open on Thursday, November 10, 2016. The playground will be remain closed for repairs.


11/7/2016 at 11:30 a.m.

Islanders Beach Park is now open.


11/5/2016 at 10:15 a.m.

Hurricane Matthew - Week Four: November 4, 2016
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


11/4/2016 at 12:15 p.m.

Effective Sunday November 6, 2016, Crowder Gulf Company, the Town of Hilton Head Island contractor for disaster debris removal operations, will be picking up disaster debris daily from 7:00 a.m. to dusk from Town, County and State Road Right-of-Ways. Operations will include the gated communities that have previously been approved: Hilton Head Plantation, Sea Pines, Indigo Run, Shipyard, Wexford, Long Cove, Spanish Wells, Palmetto Hall, Palmetto Dunes, Leamington and Port Royal.

Also, please be advised that these disaster debris operations will temporarily shut down for the Thanksgiving holiday from Wednesday November 23rd through Saturday November 26th.

The Town’s 3 citizen drop-off sites will be closed on November 23rd through Friday November 25th and will open on Saturday November 26, 2016 for your convenience from 7:00 a.m. to dusk.

On Sunday November 27, 2016 all Crowder Gulf operations return to the normal schedule.


11/3/2016 at 1:15 p.m.

Opening of other Town parks: Burkes Beach Access is open. Fish Haul Creek Park and the Rowing and Sailing Center at Squire Pope Community Park will open tomorrow, Friday, November 4, 2016. The dock at the Rowing and Sailing Center will remain closed for repairs, and the nature trail just past the picnic pavilion at Fish Haul Creek Park will remain closed.


11/3/2016 at 1:00 p.m.

The FEMA Disaster Recovery Center on Hilton Head Island is Open!

The center is established as a one-stop shop to assist individuals applying for Individual Assistance through FEMA. Specialists from FEMA, the U.S. Small Business Administration and other agencies are on hand to answer questions and provide information on the types of assistance available.

The Application Deadline to Register with FEMA is December 13, 2016.

DRC Location and Hours:
Hilton Head Island Town Hall
1 Town Center Court
Hilton Head Island, 29928
Thursday - Friday: 9 am - 7 pm
Saturday: 10 am - 6 pm

View the FEMA toolkit


11/2/2016 at 11:15 a.m.

Folly Field Beach Park and Cordillo Tennis Courts are now open.


11/1/2016 at 8:00 a.m.

FEMA Disaster Recovery Center Opening on Hilton Head Island

South Carolina Emergency Management Division and FEMA have announced a Disaster Recovery Center (DRC) will be set up on Hilton Head Island.

The center is established as a one-stop shop to assist individuals applying for Individual Assistance through FEMA. Specialists from FEMA, the U.S. Small Business Administration and other agencies are on hand at both DRCs to answer questions and provide information on the types of assistance available.


DRC Location:

Hilton Head Island Town Hall
1 Town Center Court
Hilton Head Island, 29928
Thursday - Friday: 9 am - 7 pm
Saturday: 10 am - 6 pm

Visit the FEMA individual assistance website to learn more about what is offered to individuals in Beaufort County or visit www.disasterassistance.gov.


10/31/2016 at 10:00 a.m.

Hurricane Relief Fund - United Way of the Lowcountry

United Way of the Lowcountry is now collecting donations for disaster relief efforts. More information...


10/28/2016 at 4:30 p.m.

Hurricane Matthew - Week Three: October 28, 2016
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


10/28/2016 at 1:15 p.m.

The Veteran's Memorial at Shelter Cove Community Park and Mitchelville Beach Park will reopen on Saturday, October 29, 2016. Restrooms will be open and operational.


10/28/2016 at 12:15 p.m.

Approval of Private Property Debris Removal on Hilton Head Island

On October 26, 2016, the Federal Emergency Management Agency (FEMA) approved the Town's request for debris removal from private roads and right-of-ways under FEMA's public assistance program for Hilton Head Island.

FEMA has provided approval specifically identifying the following communities for private property debris removal: Hilton Head Plantation, Indigo Run Plantation; Leamington; Long Cove; Palmetto Dunes Resort; Palmetto Hall Plantation; Port Royal Plantation; Sea Pines Plantation; Shipyard Plantation; Spanish Wells; and Wexford Plantation.
View full media release...


10/27/2016 at 2:15 p.m.

As building inspectors complete the surveys of all homes, the placards should not be removed, altered, or covered until authorized by the Town of Hilton Head Island. Notification will be posted on the Town's website, Facebook page and e-subscription service when placards can be removed.


10/27/2016 at 1:55 p.m.

SBA Disaster Assistance Available to Private NonProfit Organizations in More South Carolina Counties

The U.S. Small Business Administration announced today that SBA's disaster assistance program for certain Private NonProfit organizations (PNP)s in South Carolina that do not provide critical services of a governmental nature may be eligible to apply for low-interest rate disaster loans. View more information...


10/27/2016 at 1:30 p.m.

The Town of Hilton Head Island will begin accepting all permits starting on Monday, October 31st. Emergency permits will still be accepted until such time that all repairs related to damage caused by Hurricane Matthew are complete.


10/27/2016 at 12:30 p.m.

Town Hall will be open on Saturday, October 29th from 8 a.m. – 4:30 p.m. for emergency building permits and business licenses only.


10/26/2016 at 4:30 p.m.

Hurricane Matthew - Legal Assistance and Answers for Low Income Residents

Doyou have questions about your job, insurance, or legal issues? Your property as it pertains to the storm? Your access to FEMA dollars and other resources? Lowcountry Legal Volunteers provides free, critical legal services and education through community volunteers and retired lawyers to low income individuals and families in Beaufort, Hampton, and Jasper counties.

To see if you qualify for assistance, please contact Lowcountry Legal Volunteers at 843-815-1570 or visit their website at www.lowcountrylegalvolunteers.org.


10/25/2016 at 1:15 p.m.

Occurring over the next several weeks, the Town's debris contractor will be employing temporary lane closures along US 278 / William Hilton Parkway and along all State, County, and Town roadways to remove roadside debris and hazardous trees from the right of way.

Beginning today (Tuesday, October 25th) night time lane closures will occur on US 278 / William Hilton Parkway off-island from Squire Pope Road to the bridge from 8 p.m. to 2 a.m. All other intermittent lane closures on US 278 / William Hilton Parkway, and along State, County, and Town roadways will occur during the day. Traffic will be controlled through the work zones via signs and traffic control devices. Please use extra caution when approaching these work zones. media release...


10/25/2016 at 11:15 a.m.

The South Carolina Department of Insurance will participate in a Catastrophe Claims Town Hall Meeting in Hilton Head Island on Monday, October 31, 2016. The meeting will provide residents an opportunity to discuss insurance matters relating to the damages resulting from Hurricane Matthew. The meeting will be held at 3:00 p.m. at the Benjamin M. Racusin Council Chambers at Town Hall, One Town Center Court, Hilton Head Island, SC 29928. media release...


10/25/2016 at 11:00 a.m.

Special Event Applications i.e. outdoor events with 500 or more expected in attendance are now being accepted by the Town for review/approval.


10/25/2016 at 9:45 a.m.

The Town's Facilities Management Office at 12A Gateway Circle will re-open on Wednesday, October 26, 2016 at 8:00 a.m.


10/24/2016 at 8:00 p.m.

Occurring over the next several weeks, the Town's debris contractor will be employing temporary lane closures along US 278 / William Hilton Parkway and along all State, County, and Town roadways to remove roadside debris and hazardous trees from the right of way.

Beginning Tuesday, October 25th, night time lane closures will occur on US 278 / William Hilton Parkway off-island from Squire Pope Road to the bridge from 8 p.m. to 2 a.m. All other intermittent lane closures on US 278 / William Hilton Parkway, and along State, County, and Town roadways will occur during the day. Traffic will be controlled through the work zones via signs and traffic control devices. Please use extra caution when approaching these work zones. View media release...


10/24/2016 at 4:30 p.m.

The residential debris drop-off sites located at Coligny Beach Parking lot at 1 South Forest Beach Drive, 111 Leg O' Mutton Road and 120 William Hilton Parkway are still open daily between the hours of 7:00am and 7:00pm.

If you are using the Coligny drop-off site; please be sure to dispose of your debris in the designated area, which is the over-flow parking lot to the right of the paved parking lot. Please do not dispose of any debris in the paved parking lot. We appreciate your cooperation. There are no fees associated with any of the drop-off sites.


10/24/2016 at 11:00 a.m.

Please be advised that the following Town park will be re-opened to the public as of 10/24/2016: Barker Field Expansion.


10/24/2016 at 8:30 a.m.

What to Expect After South Carolina Survivors Call FEMA

Registering with FEMA is the first step to getting federal disaster assistance. FEMA will ask you to provide information about the property damage you sustained from Hurricane Matthew, proof of your identity and residency, insurance and other documentation to help determine your eligibility. View more information...


10/22/2016 at 6:30 p.m.

Hurricane Matthew - Week Two: October 22, 2016
Highlights from the Town of Hilton Head Island by Town Manager, Steve Riley


10/21/2016 at 4:15 p.m.

Intermittent Lane Closures on US 278 for Debris Operations Beginning this weekend and occurring over the next several weeks, the Town's debris contractor will be employing temporary lane closures along US 278 / William Hilton Parkway, to remove roadside debris and hazardous trees from the right of way. Traffic will be controlled through the work zones via signs and traffic control devices. Please use extra caution when approaching these work zones.


10/21/2016 at 8:00 a.m.

Town of Hilton Head Island will be extending business hours for emergency business license and emergency permitting until Friday, October 28, 2016. The hours will be 8:00 a.m.-6:00 p.m., Monday-Friday (October 24, 2016-October 28, 2016) and 8:00 a.m.-5:00 p.m. Saturday and Sunday (October 22 and October 23, 2016).


10/20/2016 at 3:30 p.m.

Federal Emergency Management Inspectors (FEMA) Inspectors have arrived in Beaufort County to begin damage assessment and inspections for those that have applied for individual assistance and other assignments. view media release...


10/20/2016 at 11:15 a.m.

The U.S. Small Business Administration (SBA) announced today the opening of a Business Recovery Center (BRC) in Beaufort County on Oct. 21, to help businesses impacted by Hurricane Matthew that began on Oct. 4, 2016. more information...


10/20/2016 at 9:30 a.m.

Dates have been scheduled to allow the burning of yard waste due to Hurricane Matthew. The dates will be Saturday 10/22/2016 through sunset on Sunday 10/30/2016. more information...


10/19/2016 at 4:30 p.m.

Price Gouging: If you suspect price gouging, tweet pictures and documentation to @SCPriceGouging, call 803-737-3953 or email pricegouging@scag.gov. For more information, visit www.scag.gov/archives/29113.


10/18/2016 at 8:50 a.m.

The United Way of the Lowcountry is offering assistance to citizens in the aftermath of Hurricane Matthew. For those in need or with questions of what particular resources are available are encouraged to call 843-524-HELP (4357).


10/18/2016 at 8:00 a.m.

The following Town parks will be re-opened to the public as of 10/18/2016: Coligny Beach Park, Alder Lane, Shelter Cove Community Park, Compass Rose Park. more information...


10/17/2016 at 5:30 p.m.

Hurricane Matthew victims in much of North Carolina and parts of South Carolina, Georgia and Florida have until March 15, 2017, to file certain individual and business tax returns and make certain tax payments, the Internal Revenue Service announced today. more information in pdf format...


10/16/2016 at 1:00 p.m.

Citizens Reporting Process for Hazardous Trees on Public Roadways and Public Properties Media Release...


10/15/2016 at 1:00 p.m.

Hurricane Matthew - One Week Later: October 15, 2016
Highlights for the Town of Hilton Head Island by Town Manager, Steve Riley


10/14/2016 at 5:05 p.m.

A Red Cross Shelter has been opened at the Sea Island Presbyterian Church, 81 Lady's Island Drive; this will be the only remaining shelter opened in Beaufort County.


10/14/2016 at 3:30 p.m.

Residents continuing to recover from Hurricane Matthew should call 2-1-1 for any assistance if their needs for food, clothing and shelter are not being met, according to a press release from the South Carolina Emergency Management Division.

allers will be connected to local relief supplies where available.


10/14/2016 at 1:30 p.m.

The Red Cross Shelter, located at Hilton Head Island High School at 70 Wilborn Road, is currently closing its operation.


10/14/2016 at 8:00 a.m.

Right-of-Way Debris Collection Media Release...


10/13/2016 at 7:40 p.m.

All areas of the Hilton Head Public Service District ("Hilton Head PSD" only) are now OK to flush and use drains while being very conservative in their water use. Shut off irrigation systems.

Of course please do not flush if you are aware that your private sewer line on your property is broken.

Continue to limit water use in general as we keep building up vital system pressure, which is critical to create adequate fire protection during normal conditions and especially due to the large amount of wood and brush on the ground at present.


10/13/2016 at 11:55 a.m.

Residential Disaster Debris Drop-Off Locations. View media release...


10/13/2016 at 11:45 a.m.

According to Beaufort County, the Hilton Head Island Convenience Center located at 26 Summit Drive will open at 7:00 a.m. tomorrow (October 14, 2016) for household trash only-no recyling, vegetation, debris, or other items.


10/13/2016 at 11:30 a.m.

According to Hilton Head PSD, there is a power problem at Headlands sewer pump station in Hilton Head Plantation. Don't flush there until further notice.


10/13/2016 at 10:45 a.m.

Public Service District Updates


10/13/2016 at 9:45 a.m.

Town of Hilton Head Island will be extending business hours for emergency business license and permitting until Friday, October 21, 2016. The hours will be 7:30 a.m.-7:00 p.m., Monday-Friday and 8:00 a.m.-5:00 p.m. Saturday and Sunday.


10/13/2016 at 9:30 a.m.

Return & Re-entry - Is your home safe to enter?
Professional building inspectors will conduct a survey of homes for potential hazards. They will leave behind a placard to communicate the results of their inspection. The color of the placard indicates the condition of the structure, and how safe it is to enter. More Information..


10/12/2016 at 2:00 p.m.

The South Carolina Department of Insurance will host a Catastrophe Claims Center in Bluffton, SC Wednesday, October 12th and Thursday, October 13th to assist consumers with their insurance questions and claims resulting from Hurricane Matthew. more information...


10/12/2016 at 2:00 p.m.

The South Carolina Department of Insurance will participate in a Catastrophe Claims Town Hall Meeting in Beaufort, Thursday, October 13th hosted by Representative Shannon Erickson. more information...


10/12/2016 at 1:30 p.m.

South Island Public Service District area

Water System: The Reverse Osmosis Water Treatment Plant is up and running at full capacity. We have 12 of the 13 Upper Floridan wells operating. There will continue to be areas where the water lines have been valved off due to large water main leaks. Customers in these areas will not have water. Water pressure is better but is still lower than normal, in some areas. We are continuing to keep the "boil water" in place out of an abundance of caution. The bacteriological sampling in the potable water system is ongoing. Thus far all of the results are good. We ask that people conserve water. This will help the water system pressure and lessen the demand on the sewage system and well.

Sewage Collection System: Today we have 62 of 97 pump stations back on line. There are still power issues and damage at others. We are working to remediate those issues. We do have some portable and station generators at these sites.

We also have about 500 (reported) broken water lines as of this moment.

If anyone should need to report problems with the water and sewer system, please call our administrative office at 843-785-6224.


10/12/2016 at 1:00 p.m.

Town Hall is only open today for Disaster Recovery Emergency Business License needs that are not subject to a state contractor's license for business. Town Hall will open tomorrow Thursday, October 13, 2016 at 8:00 a.m. for all other disaster recovery emergency needs, including those requiring a state contractor's license.


10/12/2016 at 12:30 p.m.

All Town of Hilton Head Island parks are closed for safety reasons until further notice.


10/12/2016 at 11:30 a.m.

A Red Cross Shelter is now established at Hilton Head Island High School, 70 Wilborn Road


10/12/2016 at 10:50 a.m.

According to Palmetto Electric Co-op, Inc., all of the substations on Hilton Head have been energized by Santee Cooper. All Palmetto mainline feeders have been restored. So, all power has been restored to Hilton Head Island except for some scattered and isolated outages. To report an outage, please contact Palmetto Electric at 1-866-445-5551.


October 12, 2016 at 11:15 a.m

Boil Water Advisories from Public Service Districts


October 11, 2016 at 11:15 a.m.

Businesses and those needed to stabilize Hilton Head Island are now allowed access. Please have business ID.

Law enforcement checkpoints on Hilton Head Island Bridge will start to allow certain businesses with service functions to enter before the general public. Gas stations, restaurants, physicians, pharmacies, grocery stores and other businesses to help stabilize Hilton Head Island are encouraged to re-enter. Please have identification or paperwork to assist in validating you as a business owner or employee. Upon entering the Island we would appreciate you opening your business as soon as possible.


October 10, 2016 at 10:00 p.m.

October 10, 2016 at 4:30 p.m.

The town's Damage Assessment team inspected approximately 400 other businesses (outside gated communities) on Monday, October 10th and found approximately 20 with some damage.

To date, 917 businesses have been inspected for structural damage.


October 10, 2016 at 3:00 p.m.

As of yesterday, Town staff conducted over 500 commercial exterior building damage assessments in areas outside gated communities. 54 structures experienced varying levels of damage. More inspections were conducted today and results will be posted as soon as possible.


October 10, 2016 at 1:45 p.m.


October 10, 2016 at 1:15 p.m.

Traffic Signal Update
15 of 23 traffic signals are operational. The other 8 apparently do not have power. These 8 traffic signals include the 7 from US 278 and Dillon Road to Queens Folly and the traffic signal at Spanish Wells and 278.


October 10, 2016 at 12:55 p.m.

MRE's (Meals ready to eat) and bottled water is available at Hilton Head School for the Creative Arts.


October 10, 2016 at Noon

Hilton Head Hospital
This morning, Hilton Head Hospital announced that it will resume emergency services for local patients and first responders on the island at noon today, October 10th. Additional hospital services will remain closed pending further inspection.

The Hospital is now running on full power and water supply has been restored.

Jeremy Clark, CEO of Hilton Head Hospital states that "Opening our Emergency Room is one of the first steps to restoring our community.We are working around the clock with the Town of Hilton Head to ensure we can provide the best care upon our community's return."

Please check the Hilton Head Hospital or Town of Hilton Head's websites listed below for further updates.


October 10, 2016 at 11:15 a.m.

Boil Water Advisories from Broad Creek PSD , Hilton Head PSD and South Island PSD

October 10, 2016 at 10:15 a.m.

The Town of Hilton Head Island and its tree removal contractor, Crowder Gulf, has made substantial progress in removing hundreds of trees from public roads. In fact, most public roads are clear of trees, however, many private roads within the gated communities remain blocked by trees.

  • Efforts have been underway to clear private roads but because of the volume of felled trees, a significant amount of clearing work remains.
  • Power remains out on much of the Island but Palmetto Electric is making progress.
  • The 3 Island public service districts are experiencing varying levels of success in providing water and sewer. Hilton Head PSD reports near full service, Broad Creek PSD is making substantial progress and South Island PSD is facing considerable challenges due to access issues to its facilities.
  • Hilton Head Hospital is working to re-establish its services, but is not currently operating.
  • All 7 town fire rescue stations are operational.
  • As of 10:15 a.m. Monday, October 10, the Island is not open to the general public.
  • Some but not all HHI traffic lights are operational.

10/9/2016 at 10:30 p.m.


October 9, 2016 at 1:45 p.m.

Items we are working on today:

  • Making access to the south end pump stations in Wexford and Sea Pines
  • Debris Management Contractor is making pushes on the primary and secondary roads
  • Getting Palmetto Electric to their two substations in Hilton Head Plantation and Sea Pines
  • Suppling the fire station generators and the fire apparatus with fuel
  • Water and MRE's on all the fire apparatus for any encounters with the citizens
  • Working with the County to determine the need for a local shelter

October 8, 2016 at 3:30 p.m.

As assessment continues on the island, cellular service is very limited. We are trying to get out as much information as possible, but due to the limited service it is hard to accomplish.

  • Preliminary roadway assessments reveal that the causeway is intact.
  • We have widespread power outages.
  • Thousands of trees are down and blocking major and minor roadways.
  • Power lines are impacted by falling trees and basic services are not established.
  • PSD's, Palmetto Electric, Time Warner and Hargary are working to restore services.
  • Law enforcement is not allowing access to the island.
  • The Town of Hilton Head Island has authorized its debris contractor to remove trees currently blocking US 278 and most public roads.

As of Saturday, 10/8/2016 the island is not open to incoming traffic and no decision has been made when the island will reopen. Any person leaving the island will not be allowed back on at this time.

We are asking for your continued patience. We will continue to provide updates as we can. First responders are working hard to access fire stations and the hospital.


October 8, 2016 at 11:00 a.m.

The Town has sent one team to the island to assess what is needed to clear a route to Hilton Head Hospital.

The Island is still experiencing tropical storm force winds and conditions are not yet favorable. While we understand the desire for those on the island to get out to look around, please stay inside as there are no Fire, EMS or hospital services available on the island at this time.

The Beaufort County Sheriff's Office has begun mobilizing their units to start to restrict access to the island.

Please do not try to return to the area at this time. Access to the island will be restricted to perform damage assessment. Even if you hear that the Governor has rescinded the evacuation order, the final authority for allowing residents to return to the Island is the Mayor of the Town of Hilton Head Island.

You can call the Hilton Head Island/Beaufort County Re-Entry hotline at 1-800-963-5023 for more information. Make sure to bring either your photo ID with your local address or a utility bill with your name and Island address to reenter the Island.