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Media Release

Hilton Head Island Fire Rescue was Awarded the Status of Accredited Agency

Release Date: August 7, 2017

Contact Information:
Joheida Fister email icon , Fire Marshal, 843-682-5140


Hilton Head Island Fire Rescue was awarded the status of Accredited Agency on July 28, 2017. The Commission on Fire Accreditation International voted to award the status during hearings in Charlotte, NC. Fire Rescue became an accredited agency in 2002 and has maintained that status continuously over the last 15 years. Currently there are only 238 other departments worldwide holding this distinction and only 8 others in South Carolina.

The Commission on Fire Accreditation International (CFAI) confers Accredited Agency status for a period of five years, during which the agency must submit four Annual Compliance Reports to demonstrate their continued compliance with core performance indicators and report on progress in executing their plans for improvement. The Commission determines if the reports are acceptable and if the agency may retain its accredited status. At the end of the fifth year, an Accredited Agency must seek reaccreditation and successfully complete the peer review process to remain accredited.

Accreditation is a comprehensive self-assessment and quality improvement model that enables organizations to examine past, current, and future service levels and internal performance and compare them to current research and industry best practices. This process leads to a more efficient and effective emergency service organization. There are 10 categories with 255 performance indicators that departments are measured against and must meet in order to be considered for Accreditation.

This program allows fire and emergency service agencies to compare their performance to:

  • Determine community risk and safety needs and develop community-specific Standards of Cover.
  • Evaluate the performance of the department.
  • Establish a method for achieving continuous organizational improvement.

The Commission on Fire Accreditation International (CFAI) accreditation process provides a well-defined, internationally-recognized benchmark system to measure the quality of fire and emergency services.